abt99's Commitment to Responsible Gaming
abt99 believes gaming is for fun — not for stress or financial harm. We are always here to help you stay in control of your play.
For players aged 21 and above only. To open an account and play any game at abt99, you must be at least 21 years old. This platform is strictly prohibited for minors. We take the age verification process seriously and are committed to protecting younger members of your household.
What Is Responsible Gaming?
Responsible gaming means playing in a way that does not have a negative impact on your life. Gaming is enjoyable only when it remains a part of your entertainment — not a means of livelihood or emotional dependency. At abt99, we place every player's wellbeing as our top priority.
Millions of people in Bangladesh enjoy slots, casino, and cricket betting every day purely for fun. However, for some, gaming can turn into a habit. When that happens, the right tools and support are needed. We have placed those tools within your reach.
abt99 believes that transparency and control are the foundation of a happy gamer. That is why we provide tools such as deposit limits, time-out features, and self-exclusion options that can be used at any time.
Our Protection Tools
abt99 gives you the power to control your own gaming — through simple tools and helpful support.
Deposit Limit
You can set a limit on how much you deposit per day, per week, or per month. Once a limit is set, increasing it is not possible immediately — a short delay applies to ensure your protection.
Time-Out Feature
Feel like you need a short break? Use our time-out feature to temporarily suspend your account for anywhere from 24 hours to several weeks. During the break, logging in or placing bets will not be possible.
Self-Exclusion
If you feel you need a longer break, use the self-exclusion option. Once activated, your account will be completely closed for the set period. Our support team will assist you through the process.
Loss Limit
Set in advance how much you can lose within a given period before play stops. Once the loss limit is reached, abt99 will automatically alert you or end your gaming session.
Session Reminder
Keep session reminders on to track how long you have been playing. After a set time, a notification will appear to encourage you to take a break.
24/7 support
For any issue or concern about gaming, contact us via live chat — support is available in Bengali and English around the clock. We do not judge; we help.
Signs of Problem Gaming
Recognising when gaming is becoming a problem is the first step. If you notice any of the signs below in yourself, seek support right away.
- Feeling a repeated urge to keep playing to win back lost money
- Trying to stop gaming but unable to
- Hiding your gaming from family or friends
- Using money set aside for daily expenses on bets
- Lying about your gaming
- Neglecting work, studies, or relationships
- Feeling good only while gaming, and restless at all other times
Healthy Gaming Habits
Follow these good habits to keep gaming enjoyable at all times.
- Set a clear budget and time limit before you start playing
- Never think of gaming as a way to earn money
- Take breaks — at least a few minutes of rest every hour
- Stay away from gaming when you are stressed or feeling low
- Set a loss limit and stick to it
- Talk openly with family and friends
- Use abt99's deposit limit tool before making a deposit
How to Use the Protection Tools
The responsible gaming tools at abt99 can be accessed directly from your account settings. After logging in, go to the "Responsible Gaming" section in your account dashboard and choose the limits or options that suit your needs.
Setting a deposit limit: Go to account settings and click on the "Deposit Limit" option. Choose a daily, weekly, or monthly limit and enter your preferred amount (in taka). Lowering a limit takes effect immediately; increasing a limit is subject to a safety delay.
Taking a time-out: If you need a temporary break, select the "Time-Out" option. You can set a period ranging from 24 hours up to 6 weeks. During this time, logging in to your account will not be possible.
Self-exclusion: For a long-term break, submit a self-exclusion request. Please contact our support team for assistance — via live chat or by emailing [email protected]. The support team is available 24/7.
Protecting household members: If you are logged in to your account on a shared computer or phone at home, always log out. If in doubt, change your password and restrict device access for minors.
Financial Limits & Secure Transactions
The minimum deposit at abt99 is ৳500 and the minimum withdrawal is ৳1,000. These limits give you the option to start with small amounts, which is an important part of responsible gaming. Always plan your budget before placing larger bets.
Our payment methods — bKash, Nagad, and Rocket — are fast and secure. Standard withdrawal time is 5–30 minutes. Your transaction history can be viewed at any time from the account dashboard, helping you track your spending.
Remember: money you deposit is allocated for gaming — it is not an investment. Never bet more than you can afford.
Need Help? We Are Right Here
If you feel gaming is having a negative impact on your life — do not hesitate, talk to us right away. abt99's support team is ready to assist in Bengali and English, 24 hours a day, 7 days a week.
- Live Chat — log in to your account and start a chat directly
- Email: [email protected]
Your identity will be kept completely confidential. The support team will listen to you carefully and help you take the right steps.
Enjoy Responsibly
Ready for a safe and enjoyable gaming experience at abt99? Browse our game sections or find answers to any questions on the FAQ page.