Data Protection Policy

abt99 Privacy Policy

Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict security measures.

Last Updated: January 2026

abt99 is a trusted online gaming platform in Bangladesh. We place the highest priority on protecting the privacy and personal information of our users. This privacy policy explains in detail how abt99 collects your information, the purposes for which it is used, who it may be shared with, and the steps we take to keep your information secure.

By using our platform, you are considered to have accepted the terms described in this privacy policy. Please read this policy carefully.

This policy applies only to abt99's own platform. We are not responsible for the privacy policies of any third-party websites or apps.

1 Information We Collect

abt99 may collect various types of information as needed to provide you with our services. This information is generally collected in two ways: directly from you, and automatically from your device or browser.

a. Information You Provide Directly:

Full name and date of birth (for age verification)
Email address and mobile number
Password (stored in encrypted form)
Payment information (bKash, Nagad, or Rocket number — full numbers are never stored)
Identity verification documents (national ID card or passport details)
Messages and communication details you provide to customer support

b. Information Collected Automatically:

IP address and device type
Browser version and operating system
Date, time, and duration of site visits
Which pages were visited and which games were played
Transaction history and gaming activity data
Data obtained through cookies and similar tracking technologies

2 How We Use Your Information

abt99 uses collected information only for the following legitimate purposes:

Account Management: To create, verify, and keep your account secure.
Payment Processing: To complete deposit and withdrawal transactions via bKash, Nagad, and Rocket.
Age and Identity Verification: To ensure that only users aged 21 or above can use the platform.
Customer Support: To resolve your issues via live chat and email.
Security and Fraud Prevention: To detect and prevent unauthorized access and fraudulent activity.
Responsible Gaming: To monitor your gaming habits and identify problematic gaming behavior.
Legal Obligations: To meet applicable legal requirements.
Platform Improvement: To analyze user experience and improve the quality of our services.

We do not sell your information to third parties for advertising purposes, and we have no plans to do so.

3 Sharing and Disclosure of Information

abt99 does not share your personal information with any unauthorized third parties. However, information may be shared in the following limited circumstances:

Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
Technology Service Providers: With technology partners who assist in operating the platform, and who work under strict confidentiality agreements.
Legal Authorities: To relevant authorities in the case of court orders, government investigations, or legal obligations.
Anti-Fraud Organizations: For the purposes of anti-money laundering and fraud detection.

In all cases, only the necessary information is shared, and the receiving party may not use that information for any other purpose.

4 Data Protection and Security Measures

abt99 uses industry-standard security technology to protect your information:

SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by SSL encryption.
Password Hashing: Your password is never stored in plain text — only strong hashing algorithms are used.
Secure Data Centers: Our servers are housed in data centers with high-level physical and digital security measures.
Access Controls: Only authorized personnel can access the information they need.
Regular Audits: Our security measures are regularly reviewed and updated.

However, zero risk cannot be guaranteed for data transmission over the internet. We strive to provide the highest level of protection, but you also bear responsibility for keeping your account password confidential.

5 Cookies and Tracking Technologies

abt99 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

Essential Cookies: To store your login status and session information — without these, the platform will not function properly.
Functional Cookies: To remember your language preferences and settings.
Analytics Cookies: To understand which parts of the site are used most — this helps us improve our services.
Security Cookies: To detect fraud and unauthorized access.

You can control or disable most cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to stop working properly.

6 Data Retention Period

abt99 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:

Active Accounts: Account information is retained for as long as your account remains active.
Closed Accounts: Even after an account is closed, information necessary to meet legal and regulatory requirements may be retained for a specified period.
Transaction Records: Financial transaction records are retained for a specific period as required by applicable law.
Customer Support Communications: Retained for a limited period for the purposes of issue resolution and quality improvement.

Once the necessary period has ended, information is securely deleted or fully anonymized.

7 Your Rights

As a user of abt99, you have the following rights over your personal information:

Right of Access: The right to know what information we hold about you and to receive a copy of it.
Right to Rectification: The right to request correction of inaccurate or incomplete information.
Right to Erasure: The right to request deletion of your information in certain circumstances (excluding matters subject to legal obligations).
Right to Restrict Processing: The right to request that processing of your information be restricted in certain cases.
Right to Object: The right to object to your information being used for certain purposes.
Right to Portability: The right to receive your information in a structured format.

To exercise these rights, email us at [email protected]. We will review your request in a timely manner.

8 Protection of Minors

abt99 is operated for users aged 21 or above only. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected by mistake, we will delete it immediately and close the associated account.

If you believe a minor has registered on our platform, please notify us immediately at [email protected].

Our age verification process ensures that only users of legal age can enjoy the full service. For ages 21+.

9 International Data Transfers

Due to the nature of our technology infrastructure, your information may be processed or stored on servers located outside Bangladesh. For such transfers, we ensure that:

The receiving party maintains appropriate security measures.
Data transfers are governed by strict contractual obligations.
Transferred data remains protected in accordance with the standards of this privacy policy.

10 Third-Party Services and Links

abt99's platform may integrate software from game providers such as Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, and others. These third parties have their own privacy policies and are themselves responsible for their data processing practices.

It is your own responsibility to review the privacy policy of any external service accessed through our platform. abt99 is not responsible for the practices of these third parties.

11 Changes to This Policy

abt99 may update this privacy policy from time to time. When changes are made:

The "Last Updated" date at the top of this page will change.
For significant changes, we may send a notification to your registered email.
If you continue using the platform after an update, you are considered to have accepted the new policy.

We recommend that you visit this page regularly and review the latest policy.